Privacy Policy

Privacy Policy

This Privacy Policy explains how KazeCorp Systems W.L.L ("Qanu", "we", "us", or "our") collects, uses, stores, discloses, and protects personal data when you use the Qanu platform and related services.

1. Data Controller

• Entity: KazeCorp Systems W.L.L
• Contact: contact@qanu.ai
• Location: Building No. 2004, Road 1527, Office No. 4029, HIDD, Postal Code 115, Kingdom of Bahrain

2. Information We Collect

We may collect the following categories of data:

a) Account and Identity Data

• name, email address, organization name, role;
• authentication identifiers and account metadata.

b) Usage and Technical Data

• log events, feature usage, timestamps, session identifiers;
• device, browser, IP address, and diagnostic metadata;
• performance and error telemetry.

c) User-Provided Content

• documents, prompts, text inputs, and collaboration artifacts submitted through the Services;
• files and metadata associated with your workspace.

d) Communication Data

• support tickets, feedback submissions, and business communications.

3. How We Use Data

We process personal data to:

• provide, maintain, secure, and improve the Services;
• authenticate users and manage access controls;
• process transactions and manage subscriptions;
• monitor reliability, detect abuse, and enforce Terms;
• provide support and service communications;
• comply with applicable legal and regulatory obligations.

4. Legal Bases for Processing

Depending on jurisdiction and context, we process data under one or more of the following legal bases:

• performance of a contract;
• legitimate interests (service security, fraud prevention, product improvement);
• compliance with legal obligations;
• consent, where required.

5. Data Sharing and Disclosure

We do not sell personal data. We may share data with:

• infrastructure, analytics, and operational service providers acting on our behalf;
• professional advisors (legal, audit, compliance) under confidentiality obligations;
• authorities where required by law, court order, or lawful process;
• corporate successors in connection with merger, acquisition, or restructuring.

6. International Transfers

Where cross-border transfers occur, we implement reasonable safeguards appropriate to the nature of data and applicable legal requirements.

7. Data Retention

We retain personal data for as long as necessary to:

• provide the Services and support customer operations;
• meet legal, accounting, and compliance obligations;
• resolve disputes and enforce agreements.

Retention duration depends on data type, contractual obligations, and legal requirements.

8. Security Measures

We apply commercially reasonable technical and organizational safeguards designed to protect confidentiality, integrity, and availability of data, including access controls, monitoring, and secure infrastructure practices.

No method of transmission or storage is entirely risk-free. Users should maintain strong credentials and endpoint security.

9. Your Rights

Subject to applicable law, you may have rights to:

• access and receive a copy of your personal data;
• correct inaccurate or incomplete data;
• request deletion of data in certain circumstances;
• restrict or object to certain processing activities;
• request data portability where applicable;
• withdraw consent where processing is consent-based.

To exercise rights, contact us at contact@qanu.ai. We may request verification before responding.

10. Cookies and Similar Technologies

We may use cookies and similar technologies for essential functionality, analytics, and service optimization. Browser settings may allow cookie control; however, disabling certain cookies can affect functionality.

11. Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal data from minors in violation of applicable law.

12. Updates to This Policy

We may revise this Privacy Policy periodically. If material changes are made, we will provide notice through appropriate channels. The latest version date is shown on the policy page.

13. Contact

For privacy and data protection inquiries:

• Email: contact@qanu.ai
• Entity: KazeCorp Systems W.L.L
• Address: Building No. 2004, Road 1527, Office No. 4029, HIDD, Postal Code 115, Kingdom of Bahrain